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SMS/MMS Texting Privacy & Terms (Hunt Commercial & Housing)

Last Updated: August 8, 2025
Company: Hunt Commercial & Housing (“Hunt Commercial & Housing”)

Scope

This SMS/MMS Texting Privacy & Terms (“Policy”) explains how Hunt Commercial & Housing communicates via text messages, what data is collected in connection with those messages, and your choices. This Policy applies to text messages sent by or on behalf of Hunt Commercial & Housing using local, toll-free, or short code numbers and covers residents, owners, vendors, prospects, and other contacts in the United States.

Program Description

Hunt Commercial & Housing operates one or more texting programs (the “SMS Program”) for:

  • Service & transactional messages: maintenance scheduling/updates, appointment reminders, property notices, account and billing alerts, verification codes.

  • Account & operational alerts: emergency notifications, policy updates, community notices.

  • Marketing & promotions (optional): availability updates, leasing specials, event invites. Marketing texts are sent only if you separately opt in.

Consent & Enrollment

By providing a mobile number to Hunt Commercial & Housing and opting in (for example, checking a box on a form, clicking a consent button, signing an agreement with a texting disclosure, texting a keyword to enroll, or verbally/writing asking us to text you and we record that request), you authorize Hunt Commercial & Housing to send SMS/MMS messages to the number you provided. Consent is not a condition of purchase, lease, or service.

  • After enrollment, Hunt Commercial & Housing may send a confirmation message.

  • If you provide a mobile number for someone else, you must have authority to do so.

  • For marketing texts, Hunt Commercial & Housing will obtain your separate, documented consent where required.

Message Frequency & Cost

Message frequency varies by user, property, and program. Some programs may be recurring. Message and data rates may apply. Delivery is subject to your mobile carrier network; mobile carriers are not liable for delayed or undelivered messages.

Opt-Out, Help, and Preferences

  • To stop receiving texts from Hunt Commercial & Housing, reply STOP at any time. Hunt Commercial & Housing also honors END, CANCEL, QUIT, UNSUBSCRIBE. You will receive a final confirmation message.

  • To get help, reply HELP or contact Hunt Commercial & Housing at mgr@huntcommercialhousing.com or (713) 360-1031.

  • To re-enroll after opting out, reply START or re-opt in through Hunt Commercial & Housing forms or leasing documents.

  • For marketing texts, you may opt out of marketing while continuing to receive necessary service or safety messages (where permitted).

What Information Hunt Commercial & Housing Collects Through Texting

  • Contact information: name, mobile number, property and unit identifiers, account numbers.

  • Message details: message content, time/date, routing information, delivery status, interaction history (e.g., keywords like STOP/HELP).

  • Technical information: device and carrier information, general location inferred from network data or device settings (if enabled), and diagnostic data to operate the SMS Program.

  • Consent records: timestamp, source, and method of opt-in/opt-out for compliance purposes.

How Hunt Commercial & Housing Uses SMS-Related Information

Hunt Commercial & Housing uses the information above to:

  • Deliver, route, and manage text messages and your preferences.

  • Provide customer service, schedule and complete maintenance, and send account or property alerts.

  • Authenticate users, prevent fraud or abuse, and ensure system security.

  • Comply with laws, carrier rules, and internal policies.

  • If you opt into marketing texts, send promotions you can opt out of at any time.

Sharing Information

Hunt Commercial & Housing does not sell your mobile number. Hunt Commercial & Housing may share limited information with:

  • Service providers/processors (e.g., SMS gateways, property management platforms, customer-support tools) solely to operate the SMS Program under contracts requiring appropriate protections.

  • Law enforcement or regulators when required by law or to protect rights, property, or safety.

  • Business transfers: if Hunt Commercial & Housing engages in a merger, acquisition, or asset transfer, SMS data may be part of the transferred information, subject to this Policy.

Data Retention

Hunt Commercial & Housing retains SMS-related data only as long as necessary for the purposes described above, to meet legal and accounting obligations, and to enforce agreements. Retention periods may differ for operational versus marketing messages. Hunt Commercial & Housing maintains records of consent and opt-out requests as required by law and carrier policies.

Security

Hunt Commercial & Housing uses administrative, technical, and physical safeguards designed to protect SMS data. No method of transmission or storage is completely secure; risks remain inherent to electronic communications.

Eligibility & Geographic Scope

The SMS Program is intended for U.S. residents who are 18 years or older (or the age of majority in their state). Hunt Commercial & Housing does not knowingly collect personal data from children under 13 via SMS.

Your Privacy Rights

Depending on applicable law (for example, California, Colorado, Connecticut, Virginia, Utah), you may have rights to:

  • Access, correct, or delete personal information.

  • Opt out of the sale or sharing of personal information and the use of personal information for targeted advertising.

  • Restrict certain processing and appeal decisions.

To exercise these rights, contact Hunt Commercial & Housing at mgr@huntcommercialhousing.com or (713) 360-1031. Hunt Commercial & Housing will verify your identity before fulfilling requests. If you use an authorized agent, Hunt Commercial & Housing may require proof of authorization.

E-Sign Disclosure

By consenting electronically (for example, checking a box or clicking a button), you agree that your consent to receive texts from Hunt Commercial & Housing and related records may be provided and stored electronically.

Supported Carriers & Delivery

Texts may be sent via short code, toll-free, or local numbers and are supported by most U.S. carriers; availability may vary by carrier and location. Service may be unavailable during outages or when you are outside coverage areas.

Changes to This Policy

Hunt Commercial & Housing may update this Policy from time to time. Changes are effective when posted on the Hunt Commercial & Housing website. If changes materially affect your rights, Hunt Commercial & Housing will provide additional notice where required.

Contact Hunt Commercial & Housing

Hunt Commercial & Housing
Address: 1103 Dumble, Houston, TX 77023
Email: mgr@huntcommercialhousing.com
Phone: (713) 360-1031
Website: https://huntcommercialhousing.com

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